SYSTEMS AND METHODS RELATED TO MODELING AND PREDICTING AGENT FATIGUE IN A CONTACT CENTER
Invented by Thangarajan; Parthiban, GENESYS CLOUD SERVICES, INC. Contact centers are the backbone of customer service for many companies. But…
Invented by Thangarajan; Parthiban, GENESYS CLOUD SERVICES, INC. Contact centers are the backbone of customer service for many companies. But…
Invented by ABITBOUL; Roi, FRANCO; Guy, DANIELYAN; Roland, YAIR; Omer, R.C.Raven Cloud LTD In the world of cloud computing, it…
Invented by YANG; Mingwei Chinese is a beautiful language, but computers have always struggled to handle it in a way…
Invented by ALFURAIDAN; Monther Rashed, AL-SHUHAIL; Abdullatif Abdulrahman, MAHMOUD; Sherif Mohamed Hanafy, SARUMI; Ibrahim Olatunji, KING FAHD UNIVERSITY OF PETROLEUM…
Invented by DESGARENNES; Gabriel A., DOLAN; William B., RAO; Sudha, BROCKETT; Christopher J., XU; Yun Hui, XU; Weijia, LOBB; Ken,…
Invented by KWON; Soon-Wan, YUN; Seok Ju, LEE; Jaehyuk, Samsung Electronics Co., Ltd. Neural networks are everywhere these days, powering…
Invented by Ali; Anum, Va; Vutha, Parida; Priyabrata, Heng; Yuqiang, Ng; Boon Loong Mobile networks are always changing and getting…
Invented by NGUYEN; Steven Huu Changing an air filter should not be risky or hard. This new filter-grille device aims…
Invented by NGUYEN; Steven Huu, NGUYEN; Chau Huu Changing air filters in your home or office HVAC system is important.…
Invented by BAI; Tianyang, WANG; Hua, ABEDINI; Navid, LI; Junyi Wireless communication is part of our daily lives. When you…